FCRA Compliance

Consumer Reporting for Employment Purposes

The Fair Credit Reporting Act (FCRA) offers legal protection for the Consumer Reporting Agency, the recipient of agency information, or any person who furnishes information to a consumer reporting agency only if full compliance is adhered to by all involved parties.

By providing complete, accurate, and meaningful information both employer and applicant will benefit. Open, frank, and honest discussion utilizing accurate information enhances optimal placement decisions.

Quality Control

GroupOne gathers and reports information for use by employers in making employment decisions. The collection and dissemination of information in this manner is defined by the FCRA as a “consumer reporting agency”. GroupOne acknowledges responsibility to both clients and consumers. We pledge to exercise fairness, impartiality, and respect for the consumer’s privacy. GroupOne utilizes extensive quality control measures to insure the accuracy of information from any and all sources and see that such information is reported only to employers with a permissible purpose.

GroupOne reserves the right to deny participation privileges to any employer who would use the information for unlawful purposes, unlawful discrimination, or would fail to follow all provisions detailed by the FCRA or employment law.

Agency Obligations

GroupOne’s obligations center around customer service. Functioning in the same method as a library, GroupOne will store and retrieve data upon request. Emphasis is placed on providing each subscriber with accurate, complete information in a timely fashion. Unfortunately, in some cases, our with turnaround time is contingent upon another entity (the courts, an employer, registrars office, etc.). Agency policy requires each piece of information be forwarded to the requester on the day of completion.

Our obligations also extend to the consumer. The federal government established the FCRA to ensure the rights of consumer in light of the growing use of consumer reports. GroupOne’s role in this applicant – employer relationship is to provide the requested information and to ensure the requirements of the Act are fulfilled by all parties. Failure to adhere to any facet of this Federal Law can result in severe penalties. The Federal Trade Commission (FTC) operates as the enforcement body to the FCRA. At the request of the consumer, the FTC will investigate any questionable actions of the reporting agency, supplier of information or user of information.